SHIPPING & RETURNS
I aim to ship all orders within 3 days of purchase. All orders will be sent via Royal Mail second class and so should arrive within 3-5 days of shipping. You should receive a confirmation of shipping email and if your order has not arrived within 3-5 days of this, please do get in touch.
Please allow extra time around busy times of the year such as Christmas and holidays.
Return & Exchange Policy
I hope you and your little ones love my Hooks into Books products, but if something isn’t right please do contact me.
You have 14 days to contact me to arrange a return or refund
If the product was faulty or not what you expected please do contact me within 14 days to discuss this
If you decide to return any products you will be responsible for the shipping costs
Please do get in touch if you have any queries at all.